Terms of Service for Big Apple Caterers

Last Updated: [Insert Date]

Welcome to Big Apple Caterers! These Terms of Service ("Terms") govern your access to and use of our website [YourWebsiteAddress.com] (the "Site") and our catering services (collectively, the "Services").

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Services Provided

Big Apple Caterers provides professional catering services for weddings, corporate events, private parties, and other occasions. This includes menu planning, food preparation, delivery, setup, service staffing, and rental coordination as agreed upon in your specific event contract or proposal.

2. Booking and Confirmation

• Quotes & Proposals: All quotes and proposals are valid for a specified period, typically [e.g., 14-30 days], unless otherwise stated.
• Booking: To secure our services for your event date, a signed contract and a non-refundable deposit are typically required. The deposit amount will be specified in your proposal/contract.
• Confirmation: Your booking is confirmed only upon receipt of the signed contract and the required deposit.

3. Payments

• Deposit: A non-refundable deposit is due upon signing the contract to secure your event date.
• Interim Payments: Depending on the scale and timeline of your event, interim payments may be required.
• Final Payment: The final balance is due [e.g., 7-14 days] prior to your event date, along with the final guest count. Failure to make the final payment by the due date may result in cancellation of services.
• Payment Methods: We accept [List Accepted Payment Methods, e.g., credit cards, bank transfers].

4. Cancellations and Refunds

• Client Cancellation:
  • Deposits are non-refundable.
  • Cancellations made [e.g., more than 30 days] prior to the event date may be eligible for a partial refund of payments made beyond the deposit, at our discretion, less any costs already incurred.
  • Cancellations made [e.g., within 30 days] of the event date are typically non-refundable, as we will have incurred significant costs and foregone other business.
• Our Cancellation: In the unlikely event that we must cancel your booking due to unforeseen circumstances (e.g., force majeure), we will notify you immediately and provide a full refund of all payments made to us.

5. Guest Counts and Dietary Requirements

• Final Guest Count: A final guaranteed guest count is required by [e.g., 7-10 days] prior to your event. This count will be used for billing purposes. Increases to the guest count after this date may be accommodated at our discretion and may incur additional charges.
• Dietary Requirements: Please inform us of any special dietary requirements or allergies for your guests at least [e.g., 14 days] prior to the event. We will make reasonable efforts to accommodate these requests.

6. Event Changes

Any significant changes to the event (date, time, location, menu, guest count) after booking confirmation must be submitted in writing and are subject to our approval and potential price adjustments.

7. Liability

• Big Apple Caterers maintains appropriate insurance coverage. Our liability for any claim arising out of our services is limited to the total amount paid by you for those services.
• We are not responsible for any damage or loss to your personal property, or that of your guests, unless caused by our gross negligence.
• You are responsible for the conduct of your guests and any damages they may cause to property or equipment provided by us or our rental partners.

8. Intellectual Property

The content on our Site, including text, graphics, logos, and images, is the property of Big Apple Caterers or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written permission.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this Site and updating the "Last Updated" date. Your continued use of our Site or Services after such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Big Apple Caterers [Your Physical Address, if applicable] [Your Email Address] [Your Phone Number]

Disclaimer: This is a sample Terms of Service agreement and may not be suitable for all business needs. It is strongly recommended to consult with a legal professional to tailor these terms to your specific business operations and ensure compliance with all applicable laws and regulations.